Privacy & Policy

1. Introduction

This Privacy Policy ("Policy") explains the methods and purposes of personal data processing by Tequila Sunrise Hostels, as the data controller, for the services offered on the website www.tequilasunrisehostels.com (the "Site") and related services (the "Services"). Our main office is located at [Main Office Address].

2. Respect for Privacy

Tequila Sunrise Hostels respects the privacy of every user who visits the Site and uses the Services ("User"). The processing of personal data will be conducted in accordance with applicable regulations, including the General Data Protection Regulation (GDPR) for European users and Australian privacy laws.

3. Categories of Personal Data Processed

We may process the following categories of personal data from Users:

• Identification and contact information (e.g., name, surname, email, phone number).
• Booking details and accommodation preferences.
• Browsing and usage data from the Site (e.g., IP address, browser type).

4. Purposes and Legal Bases for Processing

Tequila Sunrise Hostels processes personal data to:

• Enable access to and use of the Site and Services.
• Respond to User inquiries.
• Improve our Services and personalize the user experience.
• Prevent fraud and ensure Site security.
• With User consent, send marketing communications and promotional offers.

5. Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected. Data processed for legal obligations may be retained for up to ten years.

6. Data Security

We implement technical and organizational security measures to protect personal data from unauthorized access, loss, or destruction. However, no security system is infallible.

7. Data Sharing and Transfer

Personal data will not be shared with third parties without User consent, except as required by law. Data may be transferred to service providers located in countries that ensure an adequate level of data protection.

8. User Rights

Users have the right to:

• Access their personal data.
• Request correction or deletion of data.
• Object to data processing for marketing purposes.
• Withdraw consent at any time.

9. Cookies

We use cookies to enhance the user experience on our Site. Session cookies are used to facilitate secure navigation and do not collect personal data.

10. Policy Changes

This Policy may be updated periodically. Changes will be communicated to Users via the Site.

11. Contact Us

For questions or requests regarding privacy, please contact us at: privacy@tequilasunrisehostels.com.